Northwell Health Partners with Exiger for Supplier Risk Management

Exiger’s End-to-End Platform Solution Now Powers Northwell’s Vertically Integrated Approach to Third-Party and Supply Chain Risk Management that Scales with its Business

NEW YORK and WASHINGTON, March 21, 2024 –

Northwell Health (Northwell), New York’s largest healthcare provider and private employer, selected Exiger, the market-leading supply chain and third-party risk AI company, to further streamline its vendor due diligence and provide a vendor risk management (VRM) ecosystem at scale. Northwell enhances its already robust vendor risk management and due diligence program with Exiger’s award-winning, AI-powered platform for third-party risk management (TPRM) and supply chain risk management (SCRM). By deploying Exiger’s platform, Northwell frees up resources needed for strategic transactions and more efficiently ranking vendors according to their criticality and risks. Northwell also gains the capability to balance its risk response more effectively with essential business needs while monitoring suppliers in real-time.

Northwell previously used multiple tools to perform vendor due diligence, but sought a “one-stop shop” to consolidate its efforts. After a thorough evaluation of multiple providers, Northwell selected Exiger to deliver this expertise through its best-in-class TPRM and SCRM capabilities, and market intelligence to strengthen its internal controls and VRM ecosystem.

Alfio Difranco, J.D., CTPRP, Director, Supply Chain Northwell, said, “The COVID-19 pandemic taught us that managing third-party relationships according to their criticality and risks has never been more vital to a healthy supply chain. As more frequent and challenging disruptions are expected in the future, focusing on continuous innovation and enhancing operations is paramount to our success and necessary to maintain a competitive advantage in an increasingly competitive marketplace.”

Jessica Olphie, MPA, CMRP, VP, Supply Chain, Northwell added, “By implementing advanced technologies, we’ll gain the capability to dynamically segment our vendor population into risk tiers, while also leveraging NLP and AI assisted deep web searching that will bring greater insight into our supply chain, and ongoing monitoring of critical suppliers.” Exiger also provides a custom-built API that allows direct data flow into the Exiger platform and seamlessly integrates with Northwell’s internal systems, including its Enterprise Resource Planning (ERP) system and Service Desk.

“Empowering Northwell to deliver exceptional, sustainable healthcare to the families of New York is a privilege and is tightly aligned with Exiger’s mission to make the world a safer and more transparent place to succeed,” said Exiger CEO Brandon Daniels. “This partnership leverages Exiger’s award-winning AI to accelerate innovation, mitigate disruption risk and enhance operations through a more transparent and streamlined value chain.”

“When it came time to update its Vendor Risk Management system, Northwell understood that in order to build a proactive program they needed both a partner with AI powered technology and the expertise in third-party and supply-chain risk management to streamline their workflow and drive efficiencies that enable informed and quick decisions,” said Erika Peters, Exiger ESG Lead and Head of Corporate Markets. “We’re incredibly proud that Northwell is working with Exiger to maintain a healthy and resilient supply chain.”